Research: online retailers unprepared for Christmas surge?

Research: online retailers unprepared for Christmas surge?
Many UK online retailers have just completed their most successful quarter due to the coronavirus pandemic. Econsultancy[1] reported that 77% of British consumers now do at least part of their online shopping online. This figure is up from 61% in 2019. Against this backdrop and in the run up to the traditionally busiest period for retailers, Edge Testing Solutions (Edge) set out to test the websites of 258[2] leading UK online retailers. The testing specialist used industry-standard tools...

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