Making concessions

Making concessions
Making concessions in negotiations; Tips 1. NEVER give a concession for free. You MUST always get a valuable concession in return. e.g. 'If you were to consider payment up front I could consider speeding up the installation process which would result in additional costs for us'.  2. VALUE your concessions as BENEFITS to the other party. e, g. ' Payment upfront would therefore mean quicker access to our system which would mean boosting your sales by 20% immediately.'  3. Make a PROPOSAL So...

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