2020 was the worst year ever for retailers but online sales soared 46.1%

2020 was the worst year ever for retailers but online sales soared 46.1%
The latest ONS retail figures reveal 2020 was the worst year on record for retail, but a huge success for online sales. ParcelHero says December’s figures reveal that the tills did still ring out for Christmas – but largely online. Figures released today by the Office for National Statistics (ONS) make grim reading for retailers, revealing a slump of -1.9% in the volume of sales during 2020 when compared to 2019. That is the largest year-on-year fall on record. In contrast, the va...

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