How digital headsets are improving customer experience in local convenience stores

How digital headsets are improving customer experience in local convenience stores
Tom Downes, CEO, Quail Digital outlines the benefits of digital communication within a convenience store environment and why it’s the way forward for a new generation of local businesses. The way we shop has changed dramatically in the past 18 months. The pandemic meant many shoppers changed their shopping habits and opted for nearby alternatives to the big supermarkets they would normally visit and were pleasantly surprised by their experiences. Suddenly, the local convenience store bec...

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