Car dealers mostly delight customers - but buyers are still not happy with sales people

Car dealers mostly delight customers - but buyers are still not happy with sales people
EXPECTATIONS among car buyers are almost always satisfied by dealers, but customers remain less happy with the quality of dealer staff, new research has revealed. The finding comes from a unique deep dive into the experiences of car buyers just revealed by Autovia, Britain's leading publisher of automotive advice and information. Every aspect of the buying experience is examined in Autovia's 'Driver Power’ research - which is drawn from the reports of up to 60,000 participants a year...

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