How to Adapt Retail Training to Benefit Your Employees
Confident and knowledgeable retail employees are crucial to positive customer interactions. Employee education is fundamental to achieving this, but it can also be challenging to manage, especially when reliably assessing information retainment. Many employers struggle to attain even a 20% training completion rate. This lowers both the confidence that employers have in their workforce and the confidence of the employees themselves. There is also an increased need for training in the forecourt...
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